en:FAQs:CUPRA Connect:GEN 3 Web Apps COM/EN

CUPRA Connect

GEN 3 Web Apps

My transaction has been cancelled / I have received a cancellation email. CUPRA cannot continue with the transaction after verifying my details

Your transaction has been cancelled for the following reason: CUPRA is subject to legal requirements relating to foreign trade and export control restrictions that prohibit the transfer and provision of products, services and technology to people sanctioned internationally for criminal activities. In order to meet these requirements, CUPRA processes your transaction data to check them against international sanctions lists. If your data matches that of an internationally sanctioned person, CUPRA will not be able to continue with your transaction and will cancel it. For further information, please refer to Section 2 of the Privacy Policy (“Screening if your data matches specific official sanctions lists”).

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