Owners:CUPRA CONNECT:CUPRA CONNECT COM/EN
Cupra connect high performance range

CUPRA CONNECT for GEN 3 CARS.

Get the most out of your CUPRA, with online services and embedded connectivity for the Ateca, Leon and Formentor.

E-HYBRID VEHICLES.

Take special control of your CUPRA Leon or Formentor e-HYBRID. Manage everything directly from the CUPRA CONNECT app.

cupra%20connect%20ehybrid%20vehicles

Remote charging.

Instantly start and stop the charging process, schedule charging times and get detailed insights right from the app.

Remote Climate Control.

Turn climate controls on or off right away or schedule a time to automatically activate the A/C or heating before a trip.

See Charge Point information.

Find charging stations nearby and get information such as power types and opening hours.

GET THE CUPRA CONNECT APP.

Get the CUPRA CONNECT app for your iOS.

Get the CUPRA CONNECT app for your Android.

COMMERCIAL OFFER


Discover the CUPRA CONNECT Gen3 offer for Leon/Formentor

If your Leon/Formentor vehicle have a Media System, it is included a 1-Year Free Trial of CUPRA CONNECT for Media System full service clusters: Safety & Service and Remote Access

After the 1-Year of Free Trial you will enjoy the Freemium package which includes Safety and Service portfolio. If you want to keep enjoying Remote Access you will need to renew, paying the subscription fee. 

If your Leon/Formentor vehicle have a  Navi System, it is included a 1-Year Free Trial of CUPRA CONNECT for Navi System full service clusters: Safety & ServiceRemote AccessOnline infotainment and Infotainment Apps

After the 1-Year of Free Trial you will enjoy the Freemium package which includes Safety and Service and Infotainment Apps portfolio. If you want to keep enjoying Remote Access and Online Infotainment you will need to renew, paying the subscription fee.

SAFETY & SERVICE    

REMOTE ACCESS

ONLINE INFOTAINMENT   

INFOTAINMENT APPS   

In-car Personalisation (+MIB)NEW  e-Manager (Battery Charging) 5

Online Navigation

Amazon Alexa (via tethering/CUBIC Data Plan) 3 NEW
Activation: Enrolment via 2K0V 1 Remote Climatisation 5
  • Online traffic information7 NEW
 
Delete User / Restore factory settings Departure Times  5
  • Online route calculation
 
Legal notice Driving Data
  • Parking/Petrol stations
 
Data Plan Vehicle Status (inc. Doors & Lights)
  • Charging stations5
 
Private Mode Vehicle Health Report
  • Online Destination Import2 NEW
 
Service Deactivation Parking Position
  • Online Route Import2 NEW
 
Out-car Personalisation (only for Navi) NEW Horn & Turn Signals

Online Voice

 
Private Emergency Call Remote Lock & Unlock
  • Natural Voice Control
 
Breakdown Call Area / Speed Alert 8
  • Voice to text
 
Customer Care Anti-theft Alert 6

Online Media (via tethering / CUBIC Data Plan)

 
Service Scheduling Remote Ventilation6
  • Internet radio
 
Online System Update Remote Auxiliary Heater 6 NEW
  • Online Media: Apple Music & Tidal 3 NEW
 
Online Infotainment Update (only for Navi)      
In-car store (only for Navi, from 48/20)      
Static Data Upload NEW      

Some services/functions are subject to specific requirements, for more information and renewal prices contact with your CUPRA Master or Customer Care.

Primary user activation is not a must, but a user ID has to be logged in for: In-car Personalisation, Activation, Delete User, Restore factory settings, Legal notice, Data Plan and Private mode functionalities. For the rest of functionalities, primary user activation is a must.

1 2K0V = 2 Key Verification process.

2 For Leon e-Hybrid, available from SOP in CW36/20.

3 e-Hybrid vehicles acquired before 45/20 will be able to download the in-car app from 45/20 onwards.

4 Technology subject to 3G/4G connectivity from local telco companies.

5 Functions subject to e-Hybrid motorizations

6 Functions subject to optional equipment.

7 Incl. Traffic Signs Online & Local Hazard information.

8 Available for all vehicles produced from 25/22. For vehicles produced before 25/22 service will be deactivated.

NEW Functions only available for vehicles produced from 48/20 onwards

 

The use of CUPRA CONNECT (“Services”) requires a separate online contract with SEAT, S.A.. The emergency call / eCall is already activated from delivery without registration.

Availability of Services may differ in each country as well as on the vehicle model, model year and equipment of the Vehicle. The Services can be operated only by using available public communication technologies. Please note that due to development of these technologies, especially mobile networks, SEAT, S.A. cannot guarantee consistent availability in all countries for the duration of Services. Possible changes in technology may cause permanent unavailability of them.

When using the Services also a data connection between the Customer’s device (smartphone, tablet, PC etc.) and the Data Server is necessary. This data connection is not included in the Services. For further information please visit https://www.cupraofficial.com/contact-us.html or contact your CUPRA dealer.


Discover the CUPRA CONNECT Gen3 offer for Ateca

If your Ateca vehicle have a Media System, it is included a 1-Year Free Trial of CUPRA CONNECT for Media System full-service clusters: Safety & Service and Remote Access

After the 1-Year of Free Trial you will enjoy the Freemium package which includes Safety and Service portfolio. If you want to keep enjoying Remote Access you will need to renew, paying the subscription fee. 

If your Ateca vehicle have a  Navi System, it is included a 1-Year Free Trial of CUPRA CONNECT for Navi System full service clusters: Safety & ServiceRemote Access and Online infotainment

After the 1-Year of Free Trial you will enjoy the Freemium package which includes Safety and Service portfolio. If you want to keep enjoying Remote Access you will need to renew, paying the subscription fee.

   SAFETY & SERVICE    

REMOTE ACCESS

ONLINE INFOTAINMENT   

In-car Personalisation (+MIB) (only for Navi) e-Manager (Battery Charging) 3

Online Navigation

Activation: Enrolment via 2K0V 1 Remote Climatisation 3
  • traffic information 6
Delete User (Only for Navi)  Departure Times 3
  • Online map update
Restore factory settings Driving Data
  • Online route calculation
Legal notice Vehicle Status (inc. Doors & Lights)
  • Parking/Petrol stations
Data Plan Vehicle Health Report
  • Charging stations
Private Mode Parking Position
  • Online Destination Import
Service Deactivation Horn & Turn Signals
  • Online Route Import
Out-car Personalisation (Only for Navi) Remote Lock & Unlock

Online Voice

Private Emergency Call Area / Speed Alert 5
  • Natural Voice Control
Breakdown Call Anti-theft Alert 4
  • Voice to text
Customer Care Remote Ventilation 4

Online Media (via tethering / CUBIC Data Plan)

Service Scheduling Remote Auxiliary Heater 4
  • Internet radio
Online System Update  
  • Online Media: Apple Music & Tidal
Online Infotainment Update (only for Navi)    
In-car store (only for Navi, from 48/20)    
Static Data Upload (Only for Navi)    

Some services/functions are subject to specific requirements, for more information and renewal prices contact with your CUPRA Master or Customer Care.

Primary user activation is not a must, but a user ID has to be logged in for: In-car Personalisation, Activation, Delete User, Restore factory settings, Legal notice, Data Plan and Private mode functionalities. For the rest of functionalities, primary user activation is a must.

1 2K0V = 2 Key Verification process.

2 Technology subject to 3G/4G connectivity from local telco companies.

3 Functions subject to e-Hybrid motorizations

4 Functions subject to optional equipment.

5 Incl. Traffic Signs Online & Local Hazard information.

6 Available for all vehicles produced from 25/22. For vehicles produced before 25/22 service will be deactivated.

 

The use of CUPRA CONNECT (“Services”) requires a separate online contract with SEAT, S.A.. The emergency call / eCall is already activated from delivery without registration.

Availability of Services may differ in each country as well as on the vehicle model, model year and equipment of the Vehicle. The Services can be operated only by using available public communication technologies. Please note that due to development of these technologies, especially mobile networks, SEAT, S.A. cannot guarantee consistent availability in all countries for the duration of Services. Possible changes in technology may cause permanent unavailability of them.

When using the Services also a data connection between the Customer’s device (smartphone, tablet, PC etc.) and the Data Server is necessary. This data connection is not included in the Services. For further information please visit https://www.cupraofficial.com/contact-us.html or contact your CUPRA dealer.


See More

ENROL YOUR CAR ON CUPRA CONNECT GEN3.

Got a new CUPRA Formentor, Ateca or Leon? Enrol now and start enjoying all the benefits of having CUPRA CONNECT online services at your fingertips.

KEEP ENJOYING CUPRA CONNECT GEN3.

Free trial expired? Don’t worry. Renewing your subscription is quick and easy, simply follow the instructions in the video tutorial to keep enjoying the endless possibilities of CUPRA CONNECT GEN3 online services.

CUPRA CONNECT GEN 3/4 FAQs

Couldn´t find what you were looking for? Try our FAQs.

CUPRA CONNECT FAQs.


The S-PIN is a 4-digit code created for your CUPRA ID during registration. You’ll need it to lock and unlock the doors remotely, as well as to control the remote climate control function.


Once you've created your CUPRA ID, you will receive an email asking you to verify your account. Open and click on the link in this email to confirm your account. Now that you're registered, you just need to enrol your car to your user account to enjoy all the CUPRA CONNECT services, through the App. Once you have become Primary User of your car, you will get a confirmation message in the Infotainment system.

If you don’t receive confirmation email, please contact CUPRA CONNECT Customer Care and we’ll do our best to help you.


To use CUPRA CONNECT GEN3, you need to assign a car to your user account. To do this, log into the CUPRA CONNECT App or the website myseat.com and enter your car's VIN (vehicle identification number). This step is not necessary if you directly log in to the Infotainment system with your CUPRA ID (see “11. In-car activation”)


The free trial always lasts a minimum of 12 months, but the exact period may vary depending on your country and equipment level. The remaining time is linked to your vehicle and displayed in your user account. After the free trial period is over, you'll need to renew your subscription to keep enjoying the service.

See below the prices for the German market. Final prices per country may vary depending on VAT and exchange rates:

  • CUPRA CONNECT for Media System (Safety & Service and Remote Access functionalities).  1-year subscription: €49 or 2-year subscription: €85
  • CUPRA CONNECT for Navi System (Safety & Service, Remote Access, Online Infotainment and Infotainment Apps*). 1-year subscription: €135 or 2-year subscription: €225

*Amazon Alexa: Only available for Leon and Formentor


In-car activation lets you enrol your car while you’re sitting in it, linking it with your CUPRA ID so you can start using CUPRA CONNECT GEN3 services.

The registration assistant will lead you through the simple process of creating your CUPRA ID account in your car, logging in and enrolling your vehicle, and then adding it to the Garage.

During the registration process, you can view all the necessary legal information (GTC, Privacy Policy) and accept the CUPRA CONNECT contract agreement.

In-car activation is possible in:

The CUPRA Leon and CUPRA Formentor with Media System+ and Navi System+. Also for CUPRA Ateca w/ Navi system.


You can select and switch between different privacy modes via the Service Management and Control Centre sections in the Infotainment screen.


If you lose your device, you can change your password by accessing the SEAT/CUPRA ID Portal from another device. The new password, is required to use any CUPRA CONNECT App services.

For additional security, you can modify the app settings so that you need to re-enter your password after a period of 5, 10 or 15 minutes with no account activity.


First, make sure you have the latest version of the app installed on your smartphone. To check this, visit the Apple App Store or Google Play Store and install any available updates.

If you're still having problems logging in to your CUPRA CONNECT account, you can go to the CUPRA ID Portal and use the email you signed up with, your username or your mobile phone number to identify your account and reset your password.

If this doesn't fix the issue, please contact CUPRA CONNECT Customer Care and we will do our best to help you.


Yes. Go to the Infotainment menu in the car and, under "User", press "Delete user/Restore to Factory settings". This will delete all your data from the car and from CUPRA backend. This process is a requirement in case of transfer of ownership.


In the Driving Data section, you can see an overview of the following:

  • Your distances (km)
  • Driving times (hours)
  • Petrol consumption
  • Average speed per trip

You can also see the specific details of each previous journey or day If your car is hybrid or electric, you can check your consumption here as well.

You can reset or delete your driving data in the CUPRA CONNECTApp.


With Horn and Turn Signals, you can find your car in a large car park once you're within a 500m radius. You can also activate the horn and turn signals  separately.

For safety reasons, it's not possible to activate this service while driving.

The Horn and Turn Signals service only works if:

  • Your car is parked
  • The engine is off
  • The bonnet and boot are closed
  • The Anti-Theft Alarm is not active
  • Your device is within 500m of your car. Please check that the position in the app's GPS is correct

The optional Volumetric Alarm is activated automatically when you lock your car. If the car detects any attempt of theft and activates the alarm signal (consisting of up to 30 seconds of beeping and up to 5 minutes of flashing hazard lights), a push notification in the CUPRA CONNECT App informs you of the event. Additionally, an automatic email is also sent.

The notification tells you if unusual activity has been detected at or in your car, or if the inclination of your vehicle has changed. It also tells you what part of the car the (attempted) access took place (interior or exterior), as well as the date and time that the incident occurred.


The Area Alert service lets you know if your car is in within your predefined area. For example, if you have lent your car to someone who has moved your car into or out of an area, you'll be notified via email or push notification so that you can take the appropriate steps.

You can create up to 10 areas, but you can only activate up to 4 alerts at the same time. Additionally, you can select whether a notification should be periodic, once-off or always active. The Area Alert service tolerates up to 25 meters of difference before sending an alert.


If you have to lend your car to someone, the Speed Alert service notifies you if your car exceeds your predefined speed limit. You can create up to 10 speed alerts, but you can only activate up to 2 alerts at the same time. Additionally, you can select whether a notification should be periodic, once-off or always active.

Check the notification history in the CUPRA CONNECT App.


The e-Manager is for controlling the charging process of e-HYBRID models. The e-Manager lets you start & stop an immediate charge, or schedule charging.

You can also set your e-HYBRID to charge during optimal hours for saving energy costs, such as at night time.

Additionally, you can use the e-Manager to set the  maximum charging current (improving the use of the battery and extending its lifecycle).

The e-Manager within the CUPRA CONNECT app lets you check the following:

  • Charging status
  • Possible driving range
  • Remaining charge
  • Charging plug connection

For CUPRA e-HYBRID models, you can set departure times for your car via the CUPRA CONNECT app and control the temperature prior to trips.

Your car wakes up in time before departure and automatically charges  the battery and/or adjusts the climate controls at your scheduled departure time.

The Departure times service also lets you set the following:

  • Battery charging limit
  • Maximum amperage
  • Night time use
  • Charging locations

Yes, you can be notified via push notification when your car battery is fully recharged.


You might need to download the latest SW update on the infotainment system in order to see Amazon Alexa. To do so, check the notification center on the upper-right corner of the screen. You might also need to restart the infotainment system after that.

Also, you must be registered as a Primary User to access the in-car store.


See more

* Remote Ventilation is only available for Leon and Formentor with certain motorizations. Remote Auxiliary Heater only available with the Parking Heater optional.

** Anti-theft alerts feature only available with the volumetric alarm feature (optional equipment).

*** Speed, area and anti-theft  alerts feature only available with the volumetric alarm feature (optional equipment).

**** Online Media (Apple Music & TIDAL), Internet Radio and Alexa require additional data use. You can either use your smartphone as a hotspot connected to your car Wi-Fi, or get an extra Data Plan for your CUPRA through our mobile communications partner (hyperlink: https://seat.cubictelecom.com).

Amazon Alexa is only available for Leon and Formentor in selected markets (Spain, Germany, UK, France, Italy, Ireland and Austria).