Privacy Policy 2020.0.1.0 COM/EN
Select your Country
CUPRA Specialist

Get to know your CUPRA Master at our dedicated dealers for a full experience.

CUPRA Care

Quality service and benefits exclusively for you and your CUPRA.

Manuals

Download your CUPRA manual.

Privacy policy

Who is the data controller of your personal data?  

 Data controller identity:

 SEAT, S.A. with Tax Identification Number A-28049161

 Address:

 Autovía A-2, Km. 585, Martorell (Barcelona)

 Mail:

 customercare@cupraofficial.com

 Data Protection Officer contact details:

 dataprotection@seat.es

How do we use your personal data?

SEAT, S.A. (hereinafter, 'SEAT CUPRA') will process the personal data by your provided, as well as other personal data that SEAT CUPRA may have access through the use of the following form:

  • Contact Us: The main purpose of managing your request and contact you to fulfill your specific request, enquiry or claim.

In addition, and only if you have consented it, we will process your personal data for the following additional purpose:

  • Marketing activities: SEAT CUPRA will send you information and special promotions about products or services of SEAT CUPRA.

What is the lawful basis for processing your personal data?

The legal basis for the processing of your personal data is the consent of the data subject.

What other recipients will the data be disclosed to?

In order to manage your request, where necessary, SEAT CUPRA may communicate your personal data to the Importer in your country or to your SEAT SERVICE, they will process the personal data only for the purposes established above.

If your Importer or SEAT SERVICE is located outside the EU, this might involve a necessary international transfer of your data, only for the purposes established above.

How long do we retain your personal data?

SEAT CUPRA will retain your personal data for the time necessary in order to provide you with an answer in regard to your request, while the erasure of your personal data has not been requested by you as well as during the time necessary in order to comply with the legal obligations needed in each case.

What are your rights as affected individual?

 Right

 Content

 Assistance Channels

 Access

 You can get information in regard to the processing of your personal data by SEAT CUPRA, as well as access your personal data which has been included in SEAT CUPRA files.

 

 

 

 

 

 

 

 You can exercise these rights by sending an email to customercare@cupraofficial.com

 or by written request addressed to SEAT, S.A. – Autovía A-2, Km.585, Martorell, Barcelona (Spain).*

 

*To exercise your rights, you must attach a copy of your ID or another document which proves your identity and state the right you want to exercise.

 Rectification

 You can request the rectification of your personal data when it’s inaccurate or incomplete.

 Erasure

 You may request the erasure of your personal data when, among other grounds, the personal data are no longer necessary for the purposes for which they were collected.

 Objection

 You may request to stop processing your personal information. SEAT CUPRA will stop processing your personal data, unless for compelling legitimate groups, or the exercise or defense of legal claims.

 Limitation of   the processing

 You can request the limitation of the processing of your personal data in the following cases:

  • While objection of the exactitude of your personal data is being checked;
  • When the data processing is unlawful, the data subject opposes the erasure of the personal data and requests the restriction of their use instead;
  • When SEAT CUPRA no longer needs the personal data for the purposes of the processing, but they are required by the data processor for the exercise of legal claims;
  • When you have opposed the processing of your personal data for the performance of a task carried out in the public interest or for the satisfaction of a legitimate interest, while it is being verified if SEAT CUPRA legitimate reasons for the processing prevail over yours.

 Portability

 You can receive, in electronic format, the personal data that you have provided to us, the personal data that has been obtained from your contractual relationship with SEAT CUPRA, as well as to transmit them to another entity.

 If you consider that SEAT CUPRA has not processed your personal data in accordance with the applicable regulations, you can file a complaint before the competent control authority through the website www.agpd.es

 The exercise of these rights is free of charge.

 

Who is the data controller of your personal data?  

 Data controller identity:

 SEAT, S.A.  with Tax Identification Number A-62.390.653

 Address:

 Autovía A-2, Km. 585, Martorell (Barcelona)

 Mail:

 customercare@cupraofficial.com

 Data Protection Officer contact details:

 dataprotection@seat.es